مؤشرات الأداء في رعاية المسنين

كنموذج نعرض مؤشرات الأداء في هيئة التأمين الصحي (مصر)

مؤشرات الأداء

HOSPITALS PERFORMANCE INDICATORS SEPTEMBER 2013 مثلا تقيس معدل السقوط وتؤشر أنه جيد لو لم يتعدى 5%

LIST OF INDICATORS

ID INDICATOR PURPOSE TARGET

• 01 INPATIENT VOLUME : CONFIRMS PATIENT DEMAND MORE THAN PREVIOUS YEAR
• 02 OUTPATIENT VOLUME : CONFIRMS PATIENT DEMAND - MORE THAN PREVIOUS YEAR
• 03 OUTPATIENT/INPATIENT RATIO : OPERATIONAL EFFICIENCY MORE THAN 3:1 & - ANNUAL IMPROVEMENT
• 04A GROSS UNADJUSTED INPATIENT MORTALITY RATE : QUALITY OF CARE - LESS THAN 2%
• 04B ICUS MORTALITY RATE : QUALITY OF CARE
• 04C GROSS UNADJUSTED MORTALITY RATE WITHIN 24 HOURS OF ADMISSION : QUALITY OF CARE - ZERO %
• 04D NICU MORTALITY RATE: QUALITY OF CARE
• 04E MORTALITY RATE BY CLINICAL DEPARTMENTS : QUALITY OF CARE - VARY BY SPECIALTY
• 05A HOSPITAL ACQUIRED INFECTION RATE : QUALITY OF CARE - LESS THAN 5%
• 05B SURGICAL SITE INFECTION RATE: QUALITY OF CARE - LESS THAN 5%
• 06 READMISSION RATE FOR INPATIENTS WITHIN 30 DAYS : QUALITY OF CARE - LESS THAN 2%
• 07 READMISSION RATE FOR EMERGENCY PATIENTS WITHIN 72 HOURS : QUALITY OF CARE - LESS THAN 2%
• 08 AVERAGE LENGTH OF STAY (ALOS) : OPERATIONAL EFFICIENCY - ANNUAL IMPROVEMENT
• 09A BED OCCUPANCY RATE (INPATIENT): OPERATIONAL EFFICIENCY - > 75% (BEDS DOWNSIZING IS CONSIDERED IF LESS THAN TARGET)
• 09B BED OCCUPANCY RATE (ICUS): Confirms patient demand & operational efficiency - ANNUAL IMPROVEMENT
• 010 BUDGET EXECUTION : FINANCIAL MANAGEMENT ACTUAL EXPENDITURES - WITHIN APPROVED BUDGET
• 011 CANCELLATION RATE: OPERATIONAL EFFICIENCY - < 5%
• 012 PATIENT FALLS RATE: QUALITY OF CARE - < 5 PER THOUSAND