مؤشرات الأداء في رعاية المسنين
كنموذج نعرض مؤشرات الأداء في هيئة التأمين الصحي (مصر)
مؤشرات الأداء
HOSPITALS PERFORMANCE INDICATORS SEPTEMBER 2013[1] مثلا تقيس معدل السقوط وتؤشر أنه جيد لو لم يتعدى 5%
LIST OF INDICATORS
ID INDICATOR PURPOSE TARGET
- 01 INPATIENT VOLUME : CONFIRMS PATIENT DEMAND MORE THAN PREVIOUS YEAR
- 02 OUTPATIENT VOLUME : CONFIRMS PATIENT DEMAND - MORE THAN PREVIOUS YEAR
- 03 OUTPATIENT/INPATIENT RATIO : OPERATIONAL EFFICIENCY MORE THAN 3:1 & - ANNUAL IMPROVEMENT
- 04A GROSS UNADJUSTED INPATIENT MORTALITY RATE : QUALITY OF CARE - LESS THAN 2%
- 04B ICUS MORTALITY RATE : QUALITY OF CARE
- 04C GROSS UNADJUSTED MORTALITY RATE WITHIN 24 HOURS OF ADMISSION : QUALITY OF CARE - ZERO %
- 04D NICU MORTALITY RATE: QUALITY OF CARE
- 04E MORTALITY RATE BY CLINICAL DEPARTMENTS : QUALITY OF CARE - VARY BY SPECIALTY
- 05A HOSPITAL ACQUIRED INFECTION RATE : QUALITY OF CARE - LESS THAN 5%
- 05B SURGICAL SITE INFECTION RATE: QUALITY OF CARE - LESS THAN 5%
- 06 READMISSION RATE FOR INPATIENTS WITHIN 30 DAYS : QUALITY OF CARE - LESS THAN 2%
- 07 READMISSION RATE FOR EMERGENCY PATIENTS WITHIN 72 HOURS : QUALITY OF CARE - LESS THAN 2%
- 08 AVERAGE LENGTH OF STAY (ALOS) : OPERATIONAL EFFICIENCY - ANNUAL IMPROVEMENT
- 09A BED OCCUPANCY RATE (INPATIENT): OPERATIONAL EFFICIENCY - > 75% (BEDS DOWNSIZING IS CONSIDERED IF LESS THAN TARGET)
- 09B BED OCCUPANCY RATE (ICUS): Confirms patient demand & operational efficiency - ANNUAL IMPROVEMENT
- 010 BUDGET EXECUTION : FINANCIAL MANAGEMENT ACTUAL EXPENDITURES - WITHIN APPROVED BUDGET
- 011 CANCELLATION RATE: OPERATIONAL EFFICIENCY - < 5%
- 012 PATIENT FALLS RATE: QUALITY OF CARE - < 5 PER THOUSAND
