Safety at the Sharp End

Safety at the Sharp End: A Guide to Non-Technical Skills

by Rhona Flin (Author), Paul O'Connor and Margaret Crichton (Author)

http://www.abdn.ac.uk/iprc/uploads/files/Safety_at_the_sharp_end.pdf

http://www.amazon.com/Safety-Sharp-End-Non-Technical-Skills/dp/0754646009